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Terms & Conditions

Last revision: May 29, 2023

Please read these terms and conditions of use carefully before using this Website. The following Terms and Conditions govern and apply to your use of or reliance upon this website maintained by (the “Website”). Your use of this Website confirms your unconditional acceptance of the following terms and conditions. If you do not accept these terms and conditions, do not use this Website.


1. Conditions of Use

The Website and its contents are the exclusive ownership of Van Pro Inc. having offices at 1895 55e Avenue, Dorval, QC H9P 1G9 & 1899 Merivale Rd, Nepean, ON K2G 1E7.

These Terms and Conditions may be revised at any time. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be replaced by legal notices or terms located on particular pages of this Website. Your continued use of this Website will signify your acceptance of the revised terms of the present Terms and Conditions.


2. Description of Products and Accuracy of Information

Products, Content and Specifications. All features, content, specifications, products and prices of products and services described or depicted on the Website are subject to change at any time without notice. Weights, measures, and similar descriptions are approximate and are provided for convenience purposes only. VAN PRO INC. makes all reasonable efforts to accurately display the attributes of our products, including images. The inclusion of any products or services on this Website does not imply that these products or services will always be available. Product shown on models in the images presented on the Website may not be available or may be discontinued.

We make every effort to ensure that information on this Website is complete, accurate and current. Despite our hard work, the information on this Website may occasionally be inaccurate, incomplete, or out of date. In addition, errors are possible, and Van Pro Inc. will endeavor so that these errors be identified and corrected in the earliest delays. We make no guarantee as to the totality and accuracy of any information on this Website. Products included on this Website may be unavailable, may have different characteristics than those listed, or may have a different price than that stated on this Website. In addition, we reserve the right to make changes in price and availability without notice. We reserve the right, without notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We may also require verification of information prior to the acceptance and/or shipment of any order. VAN PRO INC. also reserves the right to cancel an order or to terminate it (including an accepted order) if the price of the product or any other important information on the Website related to this product is inaccurate or if we identify or suspect an anomaly or an irregularity, of any nature whatsoever, in relation to the order you passed or the payment mode you chose. In such a case, we will inform you that the order has been cancelled and will reimburse to you any amount already paid. VAN PRO INC. reserves the right to accuse or pursue legal remedies against any person placing or attempting to place an order in an illegally or fraudulent manner, including by using a third party’s identity.


3. Use of products

It is your responsibility to ascertain and respect all applicable local, provincial, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any product purchased from this Website. By placing an order, you represent that the products ordered will be used only in a lawful manner and used for the purpose for which such equipment was originally designed.


4. Shipping Limitations

When an order is placed, it will be shipped to an address designated by the purchaser if that shipping address is compliant with the shipping restrictions contained on this Website. All purchases from this Website are made according to the shipping agreement, for which you give us a permission to enter on your behalf with a carrier. Please see Shipping Policies for more details.


5. Payment

When you make a purchase on the Website, you agree to provide a valid instrument to make a payment. Note that your transaction may include taxes, shipping and handling fees and other charges that you are responsible for. You confirm that we are permitted to use that payment method. We may cancel any transaction if we believe the transaction violates these terms, is fraudulent.

Payments are processed through Shopify Payments

Shopify Payments accepts Visa, MasterCard, American Express, Discover and Debit Visa.


6. Quotation and Orders

Van Pro Inc. remains the owner and has the title to the ordered goods until payment has been made in full. Van Pro Inc. assumes no responsibility concerning the warranty of the vehicle. We also do no assume responsibility for any injuries, accidents or loss of life resulting from the use of our products.

Van Pro Inc. requires customer approval of estimates and drawings prior to placing a custom or an installation order and/or scheduling appointment. The client is responsible for any additional cost related changes once the production and/or shipping process has commenced.

Purchases must be paid in full for all orders placed online. For all accounts with Net 30-day terms, payments must be issued within 30 Days of purchase. 2% monthly service charges will be charged for all late payments.

A 30% restocking charge will be applied on all Legend Fleet Solutions items, and a 20% restocking charge for all other items including canceled orders after order of stock, reception of stock, or after shipping process has commenced.


7. Acceptable Use of this Website

The design of this Website and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Website are protected by applicable laws governing copyrights and trademarks and may not be used except as permitted in these Terms and Conditions of Use or with prior written permission of the owner of such material. The software, content and other technology components of this Website are proprietary to VAN PRO INC., or its affiliates and suppliers. All rights reserved. VAN PRO INC. also owns a copyright in this Website as a compilation. You may not modify the information or materials displayed on or that can be downloaded from this Website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

Otherwise, you agree not to use and/or access the Website, to harass, abuse or threaten others or violate any person’s legal rights. You also agree not use and/or access the Website to violate any intellectual property right of ours or any third party. In addition, you agree not to use and/or access the Website to Upload any computer viruses or software that may damage any property or To perpetrate any fraud.


8. Trademarks

Certain trademarks and logos used on this Website are registered and unregistered trademarks belonging to VAN PRO INC. or its affiliates and suppliers. Some trademarks displayed on this Website are the registered and unregistered trademarks belonging to owners give the right to VAN PRO INC. to use them on this Website. Anything contained on this Website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Website without the written permission of VAN PRO INC., its affiliates, suppliers, or such other owner.


9. Hyperlinks and Linking to website

Creating or maintaining any link from another Website to any page on this Website without VAN PRO INC.’s prior written authorization is prohibited. Running or displaying this Website or any information or material displayed on this Website in frames or through similar means on another Website without VAN PRO INC.’s prior written authorization is prohibited. Any authorized links to this Website must comply will all applicable rules and regulations. Please use the hyperlinks that are provided on this Website, by accessing them and taking knowledge of the information contained therein. These hyperlinks are providing information on the items offered and their attributes, as well as on some restrictions or conditions applicable to the purchases you make.


10. Third Party

This Website may contain hyperlinks to other websites that may not be owned or operated by VAN PRO INC. All such hyperlinks are provided additional information and a convenience. You will leave this Website with the use of these hyperlinks. VAN PRO INC., or any of our affiliates, are not responsible for any content, materials or information on any other Website. VAN PRO INC., or any of our affiliates, do not guarantee or endorse the safety of any other websites, or it’s content. VAN PRO INC. is not responsible if you decide to access other websites from this Website.


11. Inappropriate Material

You are prohibited from posting or spreading any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could represent or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. If you have violated or are likely to violate the above prohibitions, we may take any action we deem necessary to fix or prevent the violation, including without limitation, the immediate removal of the related materials from this Website. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting such materials.


12. Protection of Privacy

While using the Website, you may be required to provide us with certain information. By providing the information, you authorize us to use your information in any location we operate. We use the information gathered from you to ensure a good experience on our website, including through email communication. We will use and provide this information to any third party to complete your orders through the website. Before you continue using our Website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.


13. Communications

The entire communication with us is electronic or by phone, that can be our Contact Us section. You can contact our Marketing department by phone 1 514 631-9399 Ext 226. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements, and other communications we provide to you electronically meet the legal requirements that such communications be in writing. Any communication you transmit or post to this Website in any manner (“User Communications”) is and will be considered non-confidential and non-proprietary. You also agree that Van Pro Inc. may also use the information provided to communicate with your further by telephone and my mail. We may, but are not obligated to, monitor or review any User Communications.


14. Account and Account Use

You are required to have an account name and password for certain activities on this Website. . If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password. We may at any time require proof of the identity of any person seeking to access and use this Website, and may deny access if we are not are not satisfied with such proof. VAN PRO INC. does not assume any responsibility, or will be liable, for any damages arising from or related to a non-authorized use of your account or your failure to keep your password secure. We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.


15. Termination of Account

You or we may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.


16. Contests

All contests are governed by the present Terms and Conditions, the applicable Contest Rules as well as applicable legislation. By participating in a contest through this Website, you signify your agreement and acceptance of the present Terms and Conditions, the applicable Contest Rules as well as applicable legislation.



The use of this website is at your own risk. Van Pro Inc. does not assume any responsibility, or liablility, for any damages to, or any viruses that may infect, your computer or equipment caused by using this website. In no event will Van Pro Inc. or any of its directors, employees, shareholders and affiliates be liable for any indirect, special, incidental or consequential damages including, without limitation, those resulting from lost profits, lost data, business interruption, injuries or loss of life. In the event of any problem with this website or any content, you agree that your only solution is to stop using this website. The information and materials provided on this website may be out of date, and Van Pro Inc. does not make any commitment or assumes any responsibility to update such information, materials.



To the fullest extent permissible by applicable legislation, we hereby disclaim all warranties of any kind, either express or implied, including, any implied warranties with respect to the products and services listed or purchased on or through this website. Van pro inc. hereby expressly disclaims all liability for claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation. Please see warranty policy for details.

To the exception of the warranties granted by the supplier of the products sold on this website and their and the warranties stated by law in relation to the sale and purchase pf the products on the website.


19. Indemnification

You agree to defend, indemnify and forever hold VAN PRO INC., its directors, officers, employees, subcontractors, partners, affiliates and related companies harmless from any claims, suits, demands, liabilities, costs and expenses, including reasonable legal fees on a solicitor and client basis, related to or arising out of any violation of these Terms and Conditions by you, or in connection with your use of the Content or the Website, or with the transmission of any message or information by you to VAN PRO INC..


20. Applicable Law

The present Terms and Conditions, your use of this Website, and all related matters are governed solely by the laws of Province of Quebec, Canada and applicable federal laws of Canada, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws.


21. Contact Us

If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us.

By email:


By phone:

1 514 631-9399


By mail:

Van Pro Inc. (Head Office)

1895 55e Avenue

Dorval, QC H9P 1G9


Van Pro Inc. (Ottawa Branch)

1899 Merivale Rd,

Nepean, ON K2G 1E7